Common Questions for Clients
- What are the main KPIs for your campaign?
- Viewability?
- Engagements?
- CTR?
- Reach / Frequency?
- CPA
- Is the client billing from our reports or theirs?
If theirs – What is the main Pixel for billing? - Are any 3rd party verification technologies being used such as IAS or Moat?
Is this solution Monitoring or Blocking? Needs to be established before campaign goes live - What technology is being used to serve and deliver the campaign?
- What technology is the client using for final reporting?
Trafficking (Managed & Self-Service)
Contobox – DSP – Kickoff Call Agenda
5min – Level set about landscape for High Impact Expandable ads & programmatic
- Publishers must opt-in to accept high impact ads
- Not all exchanges allow Expand ad protocol
- iFrame sites vs Java
5min – Understanding 2x setup options for Contobox
- Declaring creative as ‘Expandable’
- Declaring creative as ‘Non-Expandable’
5min – Detailed DBM setup on Tactic 1: Declare Ad as Expandable
- New Creative > 3rd Party Tag
- Input Creative Size
- Checkbox – Requires HTML5
- Selecting Expand direction
- Click ‘Expand on Hover’
- Click Testing the tag
- Creative Audit information
5min – Detailed DBM setup Tactic 2: Declare Ad as Non-Expandable
- New Creative > 3rd Party Tag
- Input Creative Size
- Checkbox – Requires HTML5
- Expand direction = none
- Click Testing the tag
- Creative Audit information
- Use of Expand White List
5min – Extra Details – Line Item level
- Performance Goal = CPA
- Using Pixels to track CPA in Settings tab (1 CPA equals 1 Engagement)
- F-Caps, Spend Goals and CPA strategy
5min – Reporting
- DCM
- DBM
- ContoAM
- Any additional 3rd Party – Moat, IAS ect
Brand Safety at DSP Level
Crucial Interactive’s Brand Safety Policy
Crucial Interactive takes the highest measure to deliver brand safety protection to their clients. To achieve this and to minimize the risk of ad misplacement, we have strict guidelines that are applied to each campaign.
Content Verification
Our dedicated team ensures that no advertisement is displayed on a website which appearance could adversely effect the Advertiser’s brand, therefore all inventory that we access undergoes through a manual vetting process to verify & eliminate domains that are not suitable for our campaigns. This process is later classified as, white list & black list domains.
White List Domain Verification
Domains are classified as whitelist based on appearance, visibility of ad spacing/placement & appropriate content. Once a particular domain is approved as a whitelisted domain, it is then allocated a Level. Our whitelist is comprised of 3 levels. The reason we do this is to give our sales team the opportunity to pitch level 1 domain to the clients.
Level Identification
- Level 1: High quality, premium domains, with visible ad placement, ComScore 500 would be part of it.
- Level 2: Good/acceptable domain, with visible ad placement, close to level 1 but lower quality as compared to level 1.
- Level 3: Domains related to forums, blogs, lower quality sites, but have visible ad placement.
Blacklist Domain Verification
Blacklist consists of websites that have been deemed to contain content to be inappropriate, illegal, offensive, abusive, indecent, defamatory, unsuitable, vicious, obscene, menacing or that will infringe copyright, trademark, privacy or any other right. We ensure that all these domains are blocked from our inventory. Our blacklist is updated on a regular basis.
Vertical
During our vetting process, each domain also gets a vertical assigned to the closest subject, outlook & nature of the page. We work with over 40 verticals.
Language
During the vetting process, each domain is also assigned language based on its content. We work with the following 3 languages:
- English (en)
- French (fr)
- Spanish (es)
Documentation for Each DSP
Below you can find documentation for each sort of DSP.
DBM Setup and Optimization
Points to Remember Before Setting Up a Campaign in DBM
- Identify your Goals (Impressions- CPM, Engagements- CPA)
- Allocate a Budget (should be reasonable daily spend)
- Identify your Target Audience (Could be contextual, geo, segments, exchanges, domains etc)
- Try to analyze your scale with the Inventory Availability Report
Three Steps to Setting up a Campaign
1. Upload Creatives:
Navigate to the Creatives Section on the DBM UI:
Select New Creative and select the Third Party ad tag option
You can upload the tag as either expandable or non-expandable
- Uploading Tag as an Expandable Tag: Enter the size, the correct destination URL & the expanding direction – Any Diagonal withexpandon hover option enabled.Alsocheck the MRAID box for mobile app ads.
Test the expandable ad tag by clicking on the ad and then clicking the I Clicked button. Once successful, save the tag.
2. Uploading Tag as Non Expandable Tag: Simply select the expanding direction as None. For video ads, simply select the VAST Tag option after Clicking the New Creative Button and paste the VAST Tag.
Set up an Insertion Order
- The IO is the place that encompasses your Line Items (settings that help you run the campaign)
- Navigate to IO➔ New Insertion Order
Enter the name and basic settings as shown in the below screenshot.
Things to keep in mind…
- IO settings like Frequency Caps and in some cases budgeting are inherited by the encompassed Line Items. Examples:
- If IO Frequency cap is 5 exposures, LI Frequency cap is 3 exposures, the LI will still consider 5 exposures while delivering.
- If the sum of the daily budgets of all Line Items in an IO is greater than the daily budget of the IO, Bid Manager will allocate the IO’s budget across the line items so that each line item receives a budget that’s proportional to its daily target.
Setup Line Items
- You can have a single or multiple line items depending upon the objectives of your campaign (ex: One for display contextual, one for mobile only)
Line Item Setup. Follow These Steps for Targeting criteria:
Adding Private Deals to your Targeting Criteria
- Line Item Bid Strategies. Various Strategies available in DBM which juggle between performance and delivery. The Fixed Bid Strategy is recommended
Assign Creatives to the Line Item
Troubleshooting Non/ Under Delivery of the Line item by clicking on the alert signal next to the Line Item
Optimization
Tips:
- Exclude Doubleclick Ad Exchange from serving on all line items (PG ads have an expansion issue with AdX which we are in the process of getting solved)
- Avoid setting viewability as the targeting criteria
- Avoid frequency capping on LIs and Orders
- Monitor creatives for any errors regarding approvals
- Refer to the IO performance snapshot for quick analysis of the issues
- Try to keep a broader targeting criteria
- LI settings regarding pacing and budget can be tricky, so watch out for these alerts in the performance snapshot
- Optimize based on reports
Reporting
Click on the Icon shown in the screenshot to access DBM Reports
Start by generating a general report
Main Dimensions and Metrics for a General Performance Report
Dimensions:
- Insertion Order/ Line Item
- Creative
- Creative Size
- URLs/ Apps
- Exchanges
Metrics:
- Impressions
- Clicks
- Total Conversions
- Revenue
- CTR
- CPC
- CPM
- CPA
- CPV
Once the report is generated, you can download it or save it in your Google Drive and View It.
With the raw data now available, you can check the performance of a Line-item/ IO by but not limited to:
- The ads
- Ad Sizes
- Exchanges
- Domains/ Apps
- Creative Types (such as expandable vs non-expandable)
- Time of day
Such a report will give you a clear picture of the performance of the campaigns regards to which size is performing better and on which exchange and what domains at what hour
Setting up Contobox on Centro
Create Brand And Group
First, create the Brand (1) and Group (2). The next step would be to upload your creatives.
Click on My Ads.
Setting up your Creative…
- Upload Contobox Expandable Tags
- Click on New.
- Select Expandable Ad Tag.
In expandable window:
Click on Vendor Declaration
Select Contobox Expandable
Ensure the Centro Macro is inserted within the Contobox tags as highlighted.
If unsure where the macros need to be inserted review with your Campaign Manager.
- Click on General
- Name your Creative
- Select the right size
- Select Fullscreen /overlay for Expanding direction.
- Paste Contobox tag (double check the Centro Macros have been added)
- Create Ad
Create Conversion Pixel and Send to Contobox Team
Conversions pixels used to assist with optimizations.
- Click on Conversions
- Click on New Conversion
- Label it, set a value and save
- Click on the setting wheel and select “Get Tags”
- Copy the code and send it to the Crucial Interactive/Contobox Team
- Under Group, click on Create Campaign then select Advanced Campaign
General Tab
- Under the General tab, add in Campaign Name, add you budgets, targeting and date range forcampaign.
General Tab
- Under Conversions, Select the pixel created for the campaign in question, click on tracking this will then show that you have tracked a conversion.
General Tab
- Change lookback window to 1 day
- Select “Count every conversion”
General Tab
- When targeting Platform/Inventory review the order and ensure you select the platform best optimizedtoyour buy. For desktop select Desktop Web, for Mobile select Mobile Web and Apps.
Devices Tab
- Under the Devices tab Select Desktop for Desktop campaigns, Phones and Tablet for Mobile.
Inventory Tab
- Under the InventorytabSelect“Run on selected Exchanges” and remove Google AdEx.
- Unselect ‘Also target impressions with no domain/appID’.
- You can also use a specific whitelist to target specific domains and a blacklist to exclude domains.
Inventory Tab
- Click on ”New Domain List”
- Paste your domain whitelist or domain blacklist
- Select type
- Save
Linked Ads Tab
Under the Linked Ads tab:
- Click on “Link Ads”
- Select Ads and link them
- Done
Review all campaign setting and then “Save All”
Campaign will go live as soon as Creative has
been been
approved by Centro Support Team
Contobox Video Trafficking Information
Contobox Video Setup on DBM
To Setup a Contobox Video Campaign
- Upload the Contobox VAST tag as a Creative in DBM
- Setup a Video Line Item
- Add Creative to the Video Line item
Upload Creative
Choose the VAST Tag Option under Video
Copy/Paste the VAST Tag and Hit Save
Line Item Setup
Select new line item and choose the video option.
The LI item settings, targeting options & assignment of creatives will remain the same as that of the display and mobile campaigns.